Shipping Policy
Thank you for shopping with REDEYE. Please review our shipping policy below for information on order processing and delivery times.
Order Processing Time
All orders are processed and dispatched within 1–2 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you via email if there is a significant delay.
Shipping Time
Once your order has shipped, delivery times vary depending on your location:
- Domestic (United States): 5-10 business days
- International: 9–18 business days
Please note that shipping times are estimates provided by our shipping carriers and are not guaranteed. Delays caused by customs, local carriers, weather, or other circumstances beyond our control may occur.
Shipping Confirmation & Order Tracking
You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24–48 hours.
Customs, Duties, and Taxes
REDEYE is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
REDEYE is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
Contact Us
If you have any questions about our shipping policy, please contact us at pressumin03@gmail.com.